Hearing Aid Support

Reprogramming, repair, and ongoing care for your current devices, no matter where they came from.

Bought them somewhere else?

You're in the right place. We'll request your records, check your warranty status, and take over your ongoing care from here.

  • Transfer of care
  • Records requests
  • Warranty lookup

Not working like they used to?

Hearing aids are precision instruments, and performance can shift for reasons that have nothing to do with the device itself - wax buildup, a worn dome, or a setting that needs an update. We handle the cleaning, minor repairs, and reprogramming to get things sounding right again. Often, it's resolved in a single visit.

  • Diagnostics
  • Cleaning & minor repairs
  • Reprogramming
  • Warranty coordination
Warranty note

Most devices come with a manufacturer warranty. The first thing we check is whether yours is still active. If it is, we handle the coordination with the manufacturer directly.

Never quite right to begin with?

If your hearing aids never gave you the clarity, comfort, or balance you expected, let's take a second look - whether they were fit here or somewhere else. We'll review the physical fit, current programming, and device performance, then tell you plainly what's worth changing and what isn't.

Brands we service

Whatever you wear, there's a good chance we can help. We service the major prescription manufacturers, including devices bought elsewhere.

Widex logoOticon logoReSound logoPhonak logoSignia logoStarkey logo

A few models are software-locked by the original seller. If yours is one of them, we'll let you know upfront. We can usually still help with cleaning and repairs.

Supplies & accessories

We stock the everyday supplies that keep hearing aids running, plus accessories for the moments they struggle with - noisy rooms, phone calls, TV.

Everyday upkeep
  • Wax guards & filters
  • Domes & ear tips
  • Batteries
  • Cleaning tools & brushes
  • Drying kits & dehumidifiers
Connectivity & accessories
  • Assistive listening devices
  • Partner microphones
  • TV streamers
  • Bluetooth adapters

In-office cleaning and deep cleaning are also available for a more thorough service.

Common questions

Can you help with hearing aids purchased somewhere else?

Yes. We clean, repair, and reprogram most modern hearing aids, wherever they came from. Bring them in.

Do you remove earwax?

Yes. Removing earwax is quick and done in the office, and checking your ear canals for buildup is one of the first steps of any appointment. Sometimes wax is the whole story, and hearing returns the moment it's out. When it isn't, you're already in the right place to find out what is.
Related readingEarwax removal

Will hearing aids give me normal hearing again?

No. Hearing aids work with the hearing you have. Fit well, they can make conversation easier, reduce listening effort, and rebalance the acoustic representations of the sound in your environment.
More about hearing aids